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Prompt research for AI search, how to choose the prompts to track

Ian DuncanFounder, Axiom Flux and AxiomAIReviewed 6 min read

In brief

Prompt research is choosing the questions to track in AI engines. The best prompts are the questions buyers really ask before they choose a business like yours. Find them in sales enquiries, People Also Ask, autocomplete, Reddit and Search Console. Group them by service, buying stage and location, and start with 30 to 100.

Key points

  • Prompts should be questions buyers ask, in their words, not keywords written for a search box.
  • Sales enquiries and call notes are the richest and most overlooked source of real questions.
  • People Also Ask, autocomplete, Reddit and Search Console fill in the wording and the gaps.
  • Most prompts should be unbranded, since new buyers do not know your name yet.
  • Local businesses need the town or region in the prompt so results are repeatable.
  • A focused set of 30 to 100 prompts beats a huge set that no one reviews.

The steps at a glance

  1. 1

    Collect raw questions

    Gather questions from sales enquiries, call notes, People Also Ask, autocomplete, Reddit threads and Search Console queries.

  2. 2

    Rewrite them as buyers would ask

    Turn each into a full, natural question, keeping the buyer's own words and dropping anything that leads toward your brand.

  3. 3

    Group by service, stage and place

    Tag each prompt by service, buying stage and location, and check each important group has enough prompts.

  4. 4

    Add local modifiers

    For local businesses, write prompts that name the town or region, and repeat the core set for each market you serve.

  5. 5

    Choose a first set

    Pick 30 to 100 prompts, mostly unbranded, with a few branded ones to check how you are described.

  6. 6

    Review each quarter

    Add prompts where you find gaps, retire ones that no longer matter, and keep a stable core for trend lines.

Prompt research is choosing the questions you will track in AI engines. Each question is a prompt, and the full list is your prompt set.

It is the AI search version of keyword research, with one big difference. AI engines do not publish what people ask them. There is no search volume for a prompt. So the job is to get as close as you can to real buyer questions, using the sources you do have.

Get this right and tracking tells you something useful. Get it wrong and you can look highly visible for questions nobody asks, while missing the ones that bring in sales.

How are prompts different from keywords?

Prompts are longer and more specific. People type short phrases into Google. They ask AI engines full questions, often with context.

KeywordPrompt
kitchen fitters LeedsWhich kitchen fitters in Leeds have the best reviews?
dental implants costHow much do dental implants cost in Scotland, and is finance available?
CRM small agencyWhat is the best CRM for a 10 person marketing agency that uses Google Workspace?
accountant contractorsCan you recommend an accountant in Leeds who specialises in IT contractors?

Your keyword list is still a good starting point. Take each important keyword and ask how a buyer would put it as a question to a friend. That is usually close to how they ask an AI engine.

Where do the best prompts come from?

From the people who buy from you. Here are the sources we find most useful, in rough order of value.

Sales enquiries and call notes

This is the richest source and the most overlooked. Every enquiry form, email and call note holds questions in the buyer's own words. They come right before a purchase, so they are the questions that matter most.

Ask your sales or reception team for the ten questions they hear most often. Read through a month of enquiry emails. Strip out personal details and keep the questions.

People Also Ask

The People Also Ask box in Google shows questions related to a search. Search your main services and note every question. Click a few to open more. These show the follow-up questions people have around a topic.

Google autocomplete

Type the start of a question, such as "how much does a" or "best dentist in", and note the suggestions. Google says autocomplete is based on real searches, showing common and trending ones. It also reflects location, so suggestions differ between towns.

Reddit threads

Reddit shows the questions people ask each other, including worries they would not put to a salesperson. Search your topic with the word reddit, or read the subreddits that come up in AI answers. The guide to Reddit and AI search covers finding the right communities.

Search Console

Google Search Console's Performance report shows the queries that bring people to your site. Filter for longer queries and ones that start with how, what, which, best or can. These are questions people already ask about your topic.

How do you turn raw questions into good prompts?

Rewrite each one as a buyer would ask it, and keep it neutral. A few rules help.

  1. Keep the buyer's words. If customers say "worktops", do not change it to "work surface solutions".
  2. Do not lead the engine. "Why is Example Windows the best choice" is a leading prompt. "Who are the best kitchen fitters in Leeds" is fair.
  3. One question per prompt. Split questions that ask two things, unless buyers really ask them together.
  4. Add useful context. "For a three bedroom semi" or "for a small agency" makes a prompt more realistic.
  5. Remove duplicates. Several phrasings of the same question add cost without adding much.

How should you group your prompts?

Tag each prompt by service, buying stage and location. That lets you see where you are strong and where you are missing.

Buying stages are simple to set up.

  • Discovery. "Best", "top" and "recommend" questions, where buyers look for a shortlist.
  • Comparison. "A versus B", "is it worth it" and "pros and cons" questions.
  • Detail. Price, timing, finance, guarantees and process questions.
  • Brand. Questions that name you, used to check how you are described.

Most prompts should sit in the first three groups. A good rule of thumb is that no more than one in ten prompts names your brand.

How do local modifiers work in prompts?

Put the place in the prompt. "Best dentist near me" gives unreliable results in tracking, because a tracking tool has no real "me" to locate. "Best dentist in Harrogate" gives a clear, repeatable question.

For a business in several towns, write a core set of prompts and repeat it for each one. Then you can compare towns side by side. You will often find you are well known in one place and missing in the next. The local SEO and AI search guide covers what to do about that.

Use the place names buyers use. People might say "West Yorkshire" for some searches and a specific town for others. Include both where it makes sense.

How many prompts do you need?

Most businesses do well with 30 to 100 prompts to start. That is enough to cover the main services and stages without becoming a list nobody reads.

A rough guide by business type follows.

  • A single-location service business, 30 to 50 prompts.
  • A business with several services or a few locations, 50 to 100 prompts.
  • A multi-location brand, a core set of 30 to 50 repeated per market.
  • A B2B software company, 50 to 150 prompts across use cases, industries and competitors.

More prompts cost more to run and take longer to review. It is better to track 60 well chosen prompts each week than 600 once a quarter. Repeat runs matter, since answers vary between runs.

What mistakes make a prompt set less useful?

Most problems come from writing prompts for the result you hope to see. A few are very common.

  • Too many branded prompts. They make visibility look high, because engines almost always mention a brand you name.
  • Leading questions. Prompts that assume the answer tell you nothing about how buyers find you.
  • Only easy wins. Tracking only the niche questions where you already lead hides the big ones where you do not.
  • No competitors in mind. If you never check who gets named instead of you, you miss the most useful part of the data.
  • Constant changes. Rewriting the set every month means you can never compare one month with the next.

A quick test helps. Show the list to someone in sales and ask whether these are the questions buyers really ask. If they start adding questions, your list is not finished.

How do the results feed back into content?

The prompts where competitors are named and you are not are your content gaps. Look at which pages the engines cite for those prompts. Then ask whether you have a page that answers the same question as well.

Sometimes the fix is a better page. Sometimes it is a listing on a site the engines trust. Either way, your prompt set is doing its job when it points to specific work. The guide on how to measure AI visibility covers how to read the results, and an AI visibility audit is a good way to test a new prompt set by hand first.

How often should you review the prompt set?

Every quarter is a good rhythm. Keep a stable core that never changes, so your trend lines mean something. Then add and retire prompts around it.

Add prompts when you launch a service, enter a new area or hear a new question often. Retire prompts for services you have dropped. If a group of prompts shows you are always named first, it may be time to add harder questions in that area.

How Axiom GEO helps

In AI visibility tracking you keep a prompt set per brand and run it on a schedule across the engines you choose. Prompt suggestions propose new prompts to fill gaps in your coverage. On the Premium plan and above, QA Finder pulls People Also Ask questions, Google autocomplete and Reddit questions, and extracts questions from pasted enquiries without storing the text. Local AI visibility runs the same prompts per country or region and splits share of voice by market.

Sources

Frequently asked questions

What is prompt research?

Prompt research is the work of choosing which questions to track in AI engines. It is the AI search version of keyword research. The aim is a set of prompts that matches what real buyers ask, so tracking shows how visible you are where it counts.

How many prompts should I track?

Most small and mid-sized businesses do well with 30 to 100 prompts. Multi-location brands and businesses with many services need more, often split by market. Start with a focused set, then add prompts where you find gaps.

Should prompts include my brand name?

A few should, to check how you are described. Most should not. New buyers ask things like best accountant for contractors in Leeds, not your name. Unbranded prompts show whether you come up at all.

Are prompts the same as keywords?

No. Keywords are short, like kitchen fitters Leeds. Prompts are fuller questions, like which kitchen fitters in Leeds have the best reviews. People type longer, more specific questions into AI engines, so prompts should read the same way.

How often should I update my prompt set?

Review it every quarter. Add new questions from enquiries and research, remove ones that no longer matter, and keep a core set unchanged so you can compare over time. Changing every prompt at once breaks your trend lines.

Where can I find the questions people ask AI?

AI engines do not publish what people ask them. The closest sources are your own sales enquiries, People Also Ask, Google autocomplete, Reddit threads and your Search Console queries, especially the long question-style ones.
Prompt research for AI search: choosing prompts to track